Returns & Exchanges
At Pitshirts, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed apparel. If your new gear doesn't fit perfectly or meet your expectations, our streamlined exchange process ensures you get back to looking your best in no time.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is free from pet hair, stains, or odors.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
